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Any information how to address this error - "This token has already been accepted"?

Question asked by acanotbsl-bz-esridist Employee on Apr 10, 2019
Latest reply on May 24, 2019 by acanotbsl-bz-esridist
Upon receiving link to activate Esri Account, user directed to set up an account. Subsequently asked to verify the account, and upon doing so directed to a log in page. Upon logging in, warning received of a used token.

"This token has already been accepted. A token can only be accepted once."
Cannot proceed to administering licences and downloads.
This was the first time activating account and using link, why would this error be generated?