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Launching Survey123 Field APP From Web Map Popup

Question asked by dot_mmekuria on Apr 10, 2019
Latest reply on Apr 16, 2019 by dougbrowning

I am having difficulty launching the Survey123 App from ArcGIS Online Web Map popup.  I am following the driections provided in . 


I am using Google Chrome browser to access the map.  The Url the Popup is set as arcgis-survey123://?itemID={formid}   (it opens up in the web app{formId}  without any problems) but nothing happens instead Chrome just opens a tab with that URL and gets stuck. Does this mean that Chrome does not know that I have installed Survey123 Field App already or am I missing something else? 

The final thrust of opening the field app is to include a key field name and variable so as to open a record for review in Survey123 field app.  Is that a possibility?