We have a couple of forms that are updating a feature service, so the users should only be editing and submitting through the Inbox functionality. They are not allowed to change their answers, after an inspection. However, when they want to make a change, they try to open the sent Survey. It asks them if they want to make a copy and they say yes, which adds a record as a copy to the dataset. This is highly undesirable, off-process, and I need to control it.
Is there a setting to disable the "make a copy" from the Sent box?
If not, what are you doing to control this at your organization? Please share any solutions or work-arounds, if you have conquered this issue.