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Issue with ArcGIS Online Base map

Question asked by naomiang on Apr 4, 2019
Latest reply on Apr 4, 2019 by JCatanzarita-esristaff

Hi, I am getting the below issue when I try to add the following OS basemaps to My Map in my ArcGIS Online account:

 

  • BaseMap OS Mastermap
  • The 3 x Basemap OS OpenData layers.

 

All the other basemaps are working.  Does anyone know why this would be?

 

Error: Basemap BaseMap OS Mastermap 'Carto' is not available.

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