I have deployed an ArcGIS server in a DMZ environment and I am having problems authorizing the software using the software authorization wizard. The wizard goes thru four steps:
1. Connecting to ESRI.
2. Uploading the wizard-collected information
3. Authorizing the software.
4. Sending back software authorization file.
The process fails in step four:
I use the same method to authorize software for deployments not in the DMZ without a problem.
I am assuming that the perimeter firewall at the DMZ is blocking the incoming software authorization file.
Does anyone know what ports are used during the software authorization process?
The closest thing I found to that was how to configure the ArcGIS License Manager to work through a firewall. I'll place a link to that in the following:
I hope this helps.
If you can't authorize due to security settings in your DMZ, you'll need to select I have installed my software and need to authorize it. Then you'll select: Authorize at Esri's website or by email to receive your authorization file.
https://enterprise.arcgis.com/en/server/latest/install/windows/authorize-arcgis-server.htm
This will allow you to authorize the server.
The other option would be to work with your IT department and white-list Esri's domains in the DMZ.