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Downloading Maps in Collector app

Question asked by fionadonaldmelville on Mar 29, 2019
Latest reply on Mar 29, 2019 by fionadonaldmelville


When trying to download a map onto my ipad using Collector I receive an error message "exporting data for layer 0 failed" I have checked my settings in My Content Arc GIS online  for both the map and the editable feature layer Excel spreadsheet, ensuring Sync, editing and sharing are enabled. But I still cannot download/replicate map to device. I cleared all redundant maps from My Content and have not had this issue before. The technical help on replication is very technical and I find it hard to follow! Many thanks in anticipation of help from forum.