AnsweredAssumed Answered

AGOL popup appending portal URL onto hyperlinks

Question asked by FranklinCountyPaGIS on Mar 20, 2019
Latest reply on Mar 20, 2019 by rscheitlin

I just ran into this issue, and I was wondering if this was a organization security setting.


I am working in two AGOL accounts.  One is my own that I administer, and I have no problems with the pop up URLs, they work as they should (i.e. I create a custom popup and specify an attribute as my website link, & voila! popup has a nice link to an outside URL that works fabulously).


The second AGOL account is for an organization and I am a user who can create web maps.  But creating a popup with a custom website URL results in it appending the organizations portal URL to the beginning of whatever website I have in my attributes. 


i.e. "" in the attributes becomes "<organization>"


My only guess is that it is a security setting...


Since I do not administer the second account, they are asking what setting they need to fix in order for the popup URLS to work properly.  


Anyone have any ideas?