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Printing in ArcGIS Portal Web App Requires a Log In

Question asked by collinn on Mar 14, 2019
Latest reply on Apr 15, 2019 by collinn

We have published a Web App through our ArcGIS Portal for our utility and whenever someone uses the print tool in the web app, it brings them to the ArcGIS Portal sign-in page, however most of the people who use this web app do not have a log in for our Portal.  This web app is shared with everyone and all the other functionality works for them.  We would like them to be able to print without needing to sign in and not make them just use the snipping tool to get the map they are looking at.  Is this a setting within our own server and on our side?  Or is this something on the ESRI side of things?