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ArcGIS Pro 2.3 crashes when selecting analysis ribbon

Question asked by momje_sdfe on Mar 11, 2019
Latest reply on Mar 11, 2019 by momje_sdfe

The crashes occur when Pro recalculates the geoprocessing cache, and then crashes without message. Here are some observations:


  1. No error message. Just hard shutdown
  2. I can't locate any error dump files. In fact, the folder  C:\Users\<username>\AppData\Local\ESRI\ErrorReports does not exist. 
  3. I tried to reinstall - no changes. I also tried to install 2.2. In 2.2 it doesn't crash. As soon as I update to 2.3 again, the crashes come back. 
  4. I tried to switch Rendering engine to OpenGL as suggested in other posts. It does not help. 
  5. 2.3.1 update doesn't fix the issue. 


I need some tools in 2.3, so sticking with 2.2 is not an option.