AnsweredAssumed Answered

ArcGIS Enterprise Sites logon

Question asked by jlteagle-co-nz-esridist Employee on Feb 26, 2019
Latest reply on Jul 8, 2020 by alex_fwe



I am having an issue with ArcGIS Enterprise Sites. The workflow I am using for my customer is that I am creating individual Sites for their customers to access data directly. I don't want them to log into the Enterprise Portal via the Home page. 


The URL they will go to will be something like  with test being the individual customer site. I don't want them to go to


In my Site I have a Web App (Web App Builder) that I shared with the customer group. I follow my URL and I get 


I sign in (in this case with my Portal Admin account) and my Site appears. However I also get a prompt to log into the Web App 


Not ideal as i have already signed in once and now i get prompted again. I have tried this in 10.6.1, 10.6.1 with the Sites patch applied and now in the 10.7 pre-release and i get the same behaviour across all three. 


Is it an allowed workflow to have a customer go straight to the Sites URL? If I go to the normal Enterprise home page and logon everything works as expected. Ideally i want the customer to go to their individual Site. 


It appears that the token is not being passed back to the application to allow it to be accessed. Sites can see that I am logged in but it is not recognising it when I try to view my Web App. My sites page will have a number of Web Apps.