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Preserving scale with custom print templates

Question asked by vencia@ATHENS.LOCAL_AthensClarke on Feb 15, 2019
Latest reply on Feb 22, 2019 by ahoque-esristaff

I've set up a custom print service that has a number of templates added from ArcPro. In ArcPro I set the scale for each of them and added a scalebar. When I go to use these custom print layouts in the print widget for WAB it uses the current map extent rather than the one set in the template. I know that the widget gives you the option to set the the map scale, map extent, or to manually enter a scale, but is there any way for the widget to automatically set the scale to be the scale from the print template it's using?