What versions are my organization's users running?

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02-18-2019 03:40 PM
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MartinRose1
New Contributor

Is there a way within My ESRI to tell which ArcGIS Desktop version each user in my organization actually has installed on his or her machine? 

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ManuelBallesteros
New Contributor III

Good Morning Martin/Adrian – unfortunately My Esri will not tell you the version each user is running. You will need to view this information on each users machine, especially for Desktop. For Server/Enterprise, if you know which authorization number they are using, there is a possibility you will know. Starting with 10.5, the authorization numbers for Server were good for two versions ( example, 10.5-10.5.1 or 10.6 – 10.6.1).

Manny Ballesteros | Customer Service Team Lead

Esri | 380 New York St | Redlands, CA 92373 | USA

T 909 793 2853 x 2240 | mballesteros@esri.com<mailto:mballesteros@esri.com> | esri.com<http://esri.com/>

THE SCIENCE OF WHERE ®

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AdrianWelsh
MVP Honored Contributor

Martin,

I do not think there is a way to know this, especially for ArcMap. But, I am curious to hear what others have to say!

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ManuelBallesteros
New Contributor III

Good Morning Martin/Adrian – unfortunately My Esri will not tell you the version each user is running. You will need to view this information on each users machine, especially for Desktop. For Server/Enterprise, if you know which authorization number they are using, there is a possibility you will know. Starting with 10.5, the authorization numbers for Server were good for two versions ( example, 10.5-10.5.1 or 10.6 – 10.6.1).

Manny Ballesteros | Customer Service Team Lead

Esri | 380 New York St | Redlands, CA 92373 | USA

T 909 793 2853 x 2240 | mballesteros@esri.com<mailto:mballesteros@esri.com> | esri.com<http://esri.com/>

THE SCIENCE OF WHERE ®