I have a Mesa 2 rugged tablet that Survey123 has been downloaded onto. Everything else in the survey seems to work fine, but when I click on the camera icon to take a picture it crashes the survey. The same operation works on my iphone though.
Have you allowed Survey123 access to your camera?
Under Settings > Privacy > Camera, you will be able to choose specific apps to allow to access the camera. On your iPhone, the app probably prompted you for permission on your first log in.
For some reason, Survey123 doesn't show up as an option when I go to the camera's privacy settings.
That's strange. I don't have a windows tablet on hand to help, but it shows up in the permissions of my Android tablet and iPhone. Perhaps there's some permission further up the chain that needs to be changed?
Yea, something funky's going on. I have a feeling it might just be a bug with the app in regards to the windows operating system. Thanks for taking a look at it for me though, I really appreciate it.
This issue is specific to the Juniper Mesa 2 and is a defect, as you suspected. If you do have access to Esri Technical Support, please follow up with them so that they can add your encounter to the existing issue, BUG-000095206. We will be sure to update this thread when there is movement related to the issue.
Thanks for the clarification Brandon, I'll get right on it.
has a resolution been found yet . I am still having this issue .
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