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Identify tool unavailable (ArcGIS Earth 1.8)

Question asked by mtfiege4 on Feb 8, 2019
Latest reply on Mar 11, 2019 by mtfiege4

The identify tool does not work zoomed in beyond eye alt 414,016.32 ft. I'm experiencing this issue on data published to our portal, as well as locally-stored data. Anyone else experiencing this, or have any suggestions?