I'm using a custom report template in survey123 and the report works fine when I have less than 20 photos or so but I have a survey with over 60 photos and the status stalls at 0% and never finishes. I've tried saving the file locally and on the server and it doesn't work either way. I separated my custom report template into smaller groups of photos and was able to retrieve the whole survey. Will esri be increasing the allowable size of a report in the future? Thank you
Hi Steven,
Do you get a specific error when the report fails or does it just hang? If there is an error can you provide the details otherwise can you provide the itemid of the survey and re-run the report so we can try to check the logs to see why it hangs.
It would appear it is a timeout issue, but we need to look into it further,
Phil.