MS Server Updates Wrecking Web Maps/Services

Discussion created by BradleyJones on Jan 30, 2019
Latest reply on Feb 22, 2019 by BradleyJones

Has anyone had any issues with Portal after performing routine server (MS) updates?  I'm experiencing a loss of map/services. 


I have a web app that uses a web map from our portal.  The map has 12 layers/groups and 3 stand-alone tables.  Layers 0 - 9 are deleted. Layers 10 and 11 show up in the TOC, but there is nothing there.  The REST endpoints for the missing layers are gone.


This also happened after the December server updates.  I'm going to call tech support but thought I would post this to see if anyone has experienced this as well. 



See images below for details.


MS Windows Server 2016

ArcGIS Enterprise 10.5 (current on updates)

Portal is federated

WAB Dev Edition 2.7



This is what we get in the web app.  Notice the 2 layers in the TOC are expanded and there is nothing there (no symbols).


When I try to open the source web map in Portal, from the map details page, I get a blank map.  Nothing.



If I open the map from the Recent Maps dialogue get this, which look like the web app.



When I go the REST endpoint for the web map.



When I go the REST endpoint for one of the still listed layers


And when I go into My Content