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ArcGIS open data fails to accept the username and password when adding a secured service.

Question asked by MariamKH on Jan 23, 2019
Latest reply on Feb 12, 2019 by MariamKH

ArcGIS open data fails to accept the username and password when adding a secured service.

When the username and password have been entered, Error Generating Token has appeared as the following screenshots show.

What could be the issue?

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