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The latest version of ArcGIS Pro does not appear on our Organisations "My ESRI"

Question asked by Wallisxn on Jan 20, 2019
Latest reply on Jan 24, 2019 by MNunez-esristaff

We currently have ArcGIS Pro version 2.1 but there is a newer version 2.2.3 available but it does not appear on "My ESRI" to download, any ideas why?