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Why does media orientation change automatically in 123connect?

Question asked by scott.stepro_Metro on Jan 17, 2019
Latest reply on Jan 17, 2019 by JTedrick-esristaff

after placing the appropriate image in the media directory and linking it to its respective choice, upon opening the Survey, the orientation of the choice image has changed. I can not find documentation specific to this issue and hoping its nothing more than a size issue, although i can find consistency between the occurrences. Any help would be appreciated.