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New Collector MDM App Config Issue

Question asked by j_roberson on Jan 15, 2019

Has anyone attempted to use the application configuration options in AirWatch (or any MDM) with the new Collector release? We've successfully used the portalURL configuration key for Collector Classic, Explorer and Workforce so that the portal URL is preloaded for the end user. When doing the same with the new Collector, it appears to be attempting to reach the ArcGIS Portal Directory (e.g. rather than the sign in screen. Please see the attached screen shots showing the error in Collector and how we have things configured in AirWatch. We have configured this in the exact same manner with no issues for all of the other Esri apps that support this type of configuration key, so this seems like it may be a bug with the new Collector. Jeff Shaner Kylie Donia