AnsweredAssumed Answered

Survey123 on Trimble TDC100 slow to launch

Question asked by AaronAE on Jan 11, 2019
Latest reply on Jan 23, 2019 by BArmstrong-esristaff

I'm in the process of moving our field data collection workflow over to Collector/Survey123 from Arcpad. We have some newly acquired TDC100s as field computers, but I'm dismayed at the launch time for Survey123. With no apps running and a clean factory reset with only the Survey123 app installed, it takes over 15 seconds for the app to launch. This is before any survey is even downloaded, so it's not the complexity of the xlsForm. On my iPhone 8, it takes less than 2 seconds to launch Survey123.

 

This is a major hindrance to our field workflow as I'm setting up a Collector/Survey123 combination to record more complex attributes. If the field worker has to wait an extra 15-20 seconds to open the form after recording a location in Collector, we're dead in the water. The lag time is the same whether launching the app directly, or from Collector with a custom URL scheme.

 

The TDC100 is running Android 6.1, and the hardware just debuted a couple years ago so it shouldn't be that far out of the loop.

 

Anyone else with similar experience and/or advice on how to speed up the launch time?

Outcomes