Is there a way to cancel task when generating reports from Survey123. The reason why I would like to do so is because for some reason the report has been processing for over couple hours and the percentage still zero.
There is not a method to cancel a submission request. Hung processes are automatically cleaned up over time. Are you experiencing the 0% for all documents requested, or just a few?
I am experiencing the 0% for my last 5 tasks. i have tried to export my report and to save the result to my account but neither has worked.
I have been able to generate a smaller report in the past.
Which browser are you using?
As a workaround, try to use another browser and see if you get different results.
I have been using Google Chrome and Internet Explorer with no success.
After waiting a day the report simply timeout. What could be a work around this issue.
Can you please provide us with the report template Word Document that you are using? You can upload the template using the advanced editor options.
I have also downloaded the default template and no luck. It does not creates the report.
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