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WEBGISDR - error - can't access shared location

Question asked by abdullah.saleh.14 on Jan 9, 2019
Latest reply on Jan 12, 2019 by abdullah.saleh.14

Hello There,

 

While trying to execute webgisdr utility, we are facing below error. Kindly suggest.

 

I am running this utility on portal deployed server

 

C:\Program Files\ArcGIS\Portal\tools\webgisdr>webgisdr.bat -e -f arcgisEnterpriseBkp.properties
==================================================

Starting the WebGIS DR utility.
==================================================

Cannot access the location \\Network_Storage_Location.

Exiting the WebGIS DR utility.
C:\Program Files\ArcGIS\Portal\tools\webgisdr>


Environment: Federated

 

SERVER 1:
Portal 10.6 Server
USER1 running this service

 

SERVER 2:
ArcGIS Server 10.6
Data Store

USER1 running these services

 

Network_Storage_Location : Access and Write permission to USER1 on this location

 

SHARED_LOCATION = \\1.2.3.4\GISStore\EnterpriseBackup\SHARED_LOCATION

BACKUP_LOCATION = \\1.2.3.4\GISStore\EnterpriseBackup\BACKUP_LOCATION

 

Thanking you all for kind support
-AS

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