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Collector Sync Error "Extension not Found"

Question asked by Waqar82_geo on Jan 7, 2019

We are using ArcGIS collector  version 18.0.3 and ArcGIS portal, Desktop & server 10.6.

Hardware is Samsung Galaxy Tab S2 for using collector app

We have design a survey for  conducting Annual preventive Maintenance for our installed assets using collector offline. We have successfully complete the survey but when we try to syn data its gives error

"An error occurred while Synchronizing edits."

Service= https://domainname/......../rest/services/foldername/servicesname/featureserver:

Extension not found

 

Same error shows on ArcGIS server manager.

 

Need help to resolved this issue

 

Regards

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