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Collector not opening maps on Android OS

Question asked by olsoncm_CDMSmith on Jan 4, 2019
Latest reply on Jan 8, 2019 by olsoncm_CDMSmith

Trying to access data collection maps on my Samsung Galaxy Note9 and this error message keeps popping up. Any suggestions for a work around? I have a team of people being deployed next week that are supposed to use the app for field collection and some have Android OS. However, the map can be view on iOS.

collector;Android8.1.0 androidos