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I can't add ArcGIS Online layers to ArcGIS Portal

Question asked by smnhej on Dec 24, 2018

I recently installed ArcGIS Portal (on AWS) and when tried to test it, I found I am not able to add any ArcGIS Online layer or see existing online webmaps in the Gallery. The error is "the layer can't be added ". I can see my published layers but not online web layers, I have no idea how to troubleshoot this issue. Any suggestion? 

 

Thanks!

 

Version 10.6.1

Enterprise GIS installed on AWS, multiple EC2

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