AnsweredAssumed Answered

Offline map "Failed to download"

Question asked by MichaelVanHatten_OGM on Dec 20, 2018
Latest reply on Mar 29, 2019 by jrebitzke_usfs

Hello,

I am having troubles with Collector and downloading offline area. I am working with the latest Collector app and have been attempting to download areas for offline use. When I attempt to download these areas on my iPad, after choosing the area and scale, i click to download and shortly after the download fails. I have offline mode turned on of the map and the sharing settings for all the layers set to allow  for downloading and editing. I cant think of any other boxes to check. Has anyone else been experiencing this issue? I should also say that i did not experience this issue with Aurora Beta, while using the exact same map, the issue seems to have come up after Aurora went to Collector. 

 

Any help would be awesome 

Thanks

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