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Pixel 2XL - taking maps off-line problem

Question asked by steve.taylor_ACTGOV on Dec 20, 2018
Latest reply on Dec 23, 2018 by steve.taylor_ACTGOV

We have found Collector is fine (on-line and on-device) on Samsung and Apple.  But only works on-line on Pixel 2XL and HTC.  When you try to attach a base map to take a map off-line on Pixel 2 (and HTC) it crashes.  Anyone have a fix for this?