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Portal content loss

Question asked by geoinformacao on Dec 14, 2018
Latest reply on Dec 17, 2018 by CMarsh-esristaff

Hi guys

 

I have a weird situation with my ArcGIS Enterprise.

 

ArcGIS Enterprise 10.6.1 (Datastore/Server/Portal/Webadaptor) - Linux

 

Sometimes all content of Portal for ArcGIS disappear . All services still running and it´s possible to access the public content, apps and files like http://bit.ly/2xMJNZa (Cityengine project) and We can access and login on Portal/Server Manager.  


The temporary solution is stop and start arcgis server every time (one or two times per day), then everything come back to normal to Portal

 

The ArcGIS Server log show me :


SEVERE 14/12/2018 15:36:40 This exception was thrown after the response was committed. Access to this resource is not allowed Rest
SEVERE 14/12/2018 15:36:40 Response already committed. Cannot forward to error page. Rest
SEVERE 14/12/2018 15:36:40 Response already committed. Cannot forward to error page. Rest

 

Here some few steps I did to fix the problem (no sucess):

- On portal admin - Full Reindex - works and The Index Status it´s ok

- Installed all patches and updates - works and no make any difference

- serverdiag and portaldiag: No issues found

Any idea?

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