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ArcGIS Pro won't recognize an .mpkx file

Question asked by amynewsam on Dec 13, 2018
Latest reply on May 14, 2019 by leilu_skye

I'm trying to open, in Pro, a map package created in Pro, .mpkx, but the program doesn't seem to recognize the file.  (If I try to open from Pro, the folder shows up as empty, and the only options from the drop-down menu are .aprx and .pprx).  If I try to open from file explorer, it asks me to go to the App store.  Any ideas what's wrong?  According to ESRI help pages it should be openable in the normal way.