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Enterprise 10.5.1 Upgrade to 10.6.1 Server won't start

Question asked by roemhildtg on Dec 13, 2018
Latest reply on Dec 13, 2018 by roemhildtg

Hi all,

 

Hoping someone has some suggestions to try troubleshooting a 10.6.1 upgrade from 10.5.1. 

 

The set up is this:

1. Portal was federated to server, both at 10.5.1

2. Updated Portal to 10.6.1

3. Updated Portal Web adaptor to 10.6.1

4. Updated Server to 10.6.1

5. Server service starts, but immediately stops working. Service goes from "Started" phase to empty in a couple of seconds. 

6. Reverted Server back to 10.5.1 from a snapshot, and tried again with the exact same result.

 

 - Server is on Machine 1

 - Portal is on  Machine 2

- Web adaptor for Portal is on Machine 3

- Web adaptor for Server is on Machine 4

 

Anyone have any tips for troubleshooting this? Some log files that might help point to a solution somewhere? Some burried config file that needs to be updated?

 

Thanks for any suggestions.

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