AnsweredAssumed Answered

Signin dialog issues on safari JS API 3.26

Question asked by jebu23 on Dec 11, 2018
Latest reply on Dec 13, 2018 by amarsden

Has anyone else experienced issues with the signin dialog on Safari?  I think the root cause of the issue is that Safari does not respect the viewport metadata:

<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" />


On smaller screens, users often need to scroll the dialog up after clicking into the username field and the soft keyboard is displayed.  Many users first reaction is to pinch zoom as well.  Here are a couple of screenshots of what users are experiencing.


Login dialog after clicking into username field


after the user taps the highlighted box and the keyboard appears


I at first thought it was an issue created by customizations to the signin dialog.  However, I can reproduce the issue by opening a map in AGOL that has secured layers (ArcGIS Server Token Security), opening the jsapi endpoint of a secured service (Ex: ArcGIS API for JavaScript: Infrastructure/Floorplans ) etc.


Users who are using Chrome for iOS are not experiencing these issues.