Likely related to new AGOL just released, but we have a dashboard that is publicly shared (as well as all items in it). Now when going to it, we get asked to sign in, and that never resolves - sign pop-up appears several times, then goes away and no data is displayed.
Thanks Jake -
Web Map doesn't ask for a sign in, all data looks to load ok (pay no attention to the Access-Control-Allow-Origin error - that's for the basemap, which is the one thing that will render in dashboard)
Web Map: https://cotgis.maps.arcgis.com/home/webmap/viewer.html?webmap=25f5dca6f9a8407a9d5f4266868ed266
Dashboard: Operations Dashboard for ArcGIS
Allen
The web map prompted me to sign-in. Do you have any layers from Living Atlas added?
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FYI This layer is not shared:
I used Fiddler, a web debugging utility, to find out. For that layer, I can see the following response:
{"error":{"code":403,"messageCode":"GWM_0003","message":"You do not have permissions to access this resource or perform this operation.","details":[]}}
Was this opdash working as expected yesterday? If so, it seems like this error should have occurred yesterday if a layer was not shared correctly.
This is strange - That layer shows as shared publicly in AGOL. It does have security on the map service, but the credentials are stored with the layer when we added it AGOL. I cannot pinpoint yesterday day as the day this stopped working, but I can confirm that as recently as 3 days ago it was working, and no configuration changes have been made on our end since then.
Forgot to add - no Living Atlas content in this map.
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Please call Support and open a case if you haven't already.
You can also check the history of actions on the item using the history log outlined in this blog
Find Events related to a Specific Item.
Either way, support is a good place to start looking into this.
-Kelly
Hi Allen,
I would start with the Web Map. Are you able to access this successfully without being prompted to sign-in? Can you share the web map's URL?