I try to download some of my surveys generated with survey connect and I get a json error. I have an a tablet HUAWEY T3 , android 7 update. The same thing happens with any survey . The same surveys they can be accessed from another android devices
Can you provide the version of Survey123 you are using? This sounds like an issue that we believe we addressed in 3.1
Hi James , it is version 3.1.159 How can I choose which version to download ?
Hi James Tedrick Any ideas to use my survey? I have to wait for another version or download some previous one - how?
Thanks in advanced
You are currently using the latest version of Survey123. This may be a particular issue with the form- could I ask that you turn on logging during a download attempt (see Troubleshoot—Survey123 for ArcGIS | ArcGIS, simply turn on logging to write to a file) and then share the log results after an attempt to download (you should find them in the /sdcard/ArcGIS/AppStudio/Logs directory of the phone).
Retrieving data ...