AnsweredAssumed Answered

Primary portal machine post-upgrade successful, standby fails (10.6.1)

Question asked by mpschoelen0 on Nov 29, 2018
Latest reply on Jan 8, 2020 by wmakari

When upgrading a highly available portal in our disaster recovery environment, we installed 10.6.1 on both portals successfully. Then on the primary machine, we hit the Complete Upgrade button, which was also successful. 


Now we are seeing that the standby machine did not complete the post-upgrade steps. 


Hitting upgrade on the standby machine shows this message ( covers our actual domain):


"Upgrade failed. You can only upgrade the primary portal machine when portal is in a highly available configuration."


Interesting that it say our load balancer DNS "" rather than the primary machine name. 


Is there a way to force the standby upgrade to complete?