Georeferenced images on my AGOL account will load in ArcGIS Earth, but will not display. What is the fix?
What spatial reference is your AE set to? geographic or web Mercator?
Administrator configuration—ArcGIS Earth | ArcGIS
What is the coordinate system of your data?
So it is set to web Mercator then. zooming to the layer doesn't help? and it loads successfully in arcmap or ArcGIS pro? (assuming you have it)
Sorry about the delay in my response. Zooming does not help. They load in ArcGIS Pro. BTW, these are actually tile layers. Would that make a difference?
I would only be guessing at this point, but if you can associate your data with one of these
Data support—ArcGIS Earth | ArcGIS
I tried some georeferenced raster tile from ArcGIS Online on the latest ArcGIS Earth 1.8 release, they displayed well. Which release version of ArcGIS Earth are you working on? Or is your layer in custom tile scheme? There might be some issues on displaying tile layers on the previous releases (before V1.7).
If none of above work for you, could you possibly send the service to us in order to further investigate the problem?
ArcGIS Earth V1.9 is already live and includes some enhancements for tile layers. Could you help to check if your issue can be addressed in V1.9?
You can get ArcGIS Earth V1.9 from ArcGIS Earth | ArcGIS
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