AnsweredAssumed Answered

Blank Image from Folder icon

Question asked by cqholt on Oct 30, 2018
Latest reply on Nov 11, 2018 by Philip.Wilson-esristaff

iPad model #MH2U2LL/A

version 11.2.5 (15D60)

Suervy123 v3.0.149

User is attaching photos to the survey, via Image question.

  • Using CustomURL, user is opening Survey123 from Explorer.
  • Filling out questions.
  • When it comes to an Image question, user is clicks Home button and opens Camera app, takes photo, then opens Survey123 again and uses Folder icon to attach recently taken image. Then the follow occurs

All Images act in similar fashion there after on survey.

If the user uses the Camera icon and takes photo directly from Survey123, the issue does not occur.

The reason for using the Camera app, was in previous Survey123 versions we had issues with the Camera icon function and the workflow outlined above allowed the user to save the images in case of errors in sending or saving to drafts.