AnsweredAssumed Answered

ArcGIS Pro updates

Question asked by shantanu9031 on Oct 24, 2018
Latest reply on Oct 28, 2018 by shantanu9031

Hi All,


I have a very peculiar situation that I have noticed lately with the updates with ArcGIS Pro. So, I am running arcgis pro on my laptop and my desktop.


I started off with arcgis pro on both the environments and somehow, I was able to get the update for the 2.2.3 on my laptop (which is expected) but I haven’t yet received any update for the same on my desktop.


I am logged in the same arcgis  organizational account on both arcgis pro and they use the same network.


I have even tried logging out and check for updates and result is the same. Additionally, I tried logging in with a different arcgis  organizational account and yet it fails to update the software. 


The way I see it the update delivery should not affect with the arcgis organizational account login, provided the account is not suspended or deleted.


Can anyone tell me what am I missing here?


I have also attached the arcgis pro version details screenshots of the desktop and the laptop.


arcgis pro on desktop


arcgis pro on laptop


Any suggestions will be appreciated.