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Crash in native libraries 10.2.29

Question asked by 9erNumber16 on Oct 5, 2018

I get a crash on Asus devices running Android 7.0 if I move the map at all. This happens 100% of the time. The crash only reports to Google Play:

 

signal 11 (SIGSEGV), code 1 (SEGV_MAPERR)

 

#00 pc 0000000001185e3c /data/app/app-1/lib/arm/libruntimecore_java.so
#01 pc 0000000001187868 /data/app/app-1/lib/arm/libruntimecore_java.so
#02 pc 0000000001187a0c /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN10SkFontHost14CreateTypefaceEPK10SkTypefacePKcNS0_5StyleE+32)
#03 pc 00000000009b4844 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN16Esri_runtimecore12Map_renderer9Skia_fontC1ERKNS0_18Layout_engine_font10DescriptorERKNS1_11Private_keyE+480)
#04 pc 000000000093b468 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN16Esri_runtimecore12Map_renderer19Layout_font_factory6createERKNS0_18Layout_engine_font10DescriptorE+304)
#05 pc 0000000000985340 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZNK16Esri_runtimecore12Map_renderer11Text_symbol11layout_fontEv+248)
#06 pc 000000000098540c /data/app/app-1/lib/arm/libruntimecore_java.so (_ZNK16Esri_runtimecore12Map_renderer11Text_symbol12measure_textERKSsd+96)
#07 pc 00000000009854f4 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZNK16Esri_runtimecore12Map_renderer11Text_symbol13get_text_box_Ed+64)
#08 pc 0000000000985568 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN16Esri_runtimecore12Map_renderer11Text_symbol20get_inflate_envelopeEv+72)
#09 pc 0000000000955ba0 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN16Esri_runtimecore12Map_renderer16Composite_symbol20get_inflate_envelopeEv+76)
#10 pc 0000000000964e54 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN16Esri_runtimecore12Map_renderer14Graphics_layer39create_or_update_sequences_for_graphic_ERKSt10shared_ptrINS0_7GraphicEENS1_20Sequence_update_typeE+164)
#11 pc 0000000000970d14 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN16Esri_runtimecore12Map_renderer14Graphics_layer22sequence_update_batch_Ev+276)
#12 pc 0000000000970efc /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN16Esri_runtimecore12Map_renderer14Graphics_layer21sequence_update_task_Ev+20)
#13 pc 0000000000784078 /data/app/app-1/lib/arm/libruntimecore_java.so
#14 pc 00000000007840e0 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZNSt17_Function_handlerIFhvEZN4pplx7details19_MakeVoidToUnitFuncERKSt8functionIFvvEEEUlvE_E9_M_invokeERKSt9_Any_data+8)
#15 pc 000000000084d4b0 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZNKSt8functionIFhvEEclEv+20)
#16 pc 0000000000971814 /data/app/app1/lib/arm/libruntimecore_java.so
#17 pc 00000000007803b8 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN4pplx7details15_TaskProcHandle15_RunChoreBridgeEPv+16)
#18 pc 0000000000f50a44 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN16Esri_runtimecore6Common20Dispatcher_scheduler22PPLx_dispatcher_bridge11on_process_Ev+20)
#19 pc 0000000000f2db94 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN16Esri_runtimecore6Common13Queued_thread16process_message_ERKSt10shared_ptrINS0_13Message_queue7MessageEE+176)
#20 pc 0000000000f2dd90 /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN16Esri_runtimecore6Common13Queued_thread8execute_Ev+60)
#21 pc 0000000000f2d73c /data/app/app-1/lib/arm/libruntimecore_java.so (_ZN16Esri_runtimecore6Common6Thread11thread_procEPS1_+68)
#22 pc 00000000008f34ac /data/app/app-1/lib/arm/libruntimecore_java.so (_ZNSt6thread5_ImplISt12_Bind_simpleIFPFvPN16Esri_runtimecore6Common6ThreadEES5_EEE6_M_runEv+12)
#23 pc 000000000150fa88 /data/app/app-1/lib/arm/libruntimecore_java.so
#24 pc 0000000000047003 /system/lib/libc.so (_ZL15__pthread_startPv+22)
#25 pc 0000000000019ce9 /system/lib/libc.so (__start_thread+6)

 

Is there any chance that this is a known issue? It only happens on Asus devices running 7.0. 7.1 works fine.

Outcomes