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Don't Know Server Usernames or Passwords

Question asked by shadyacres63 on Oct 5, 2018
Latest reply on Oct 9, 2018 by shadyacres63

I currently just started a new position as a GIS Specialist. ArcGIS for Server is set up with multiple web apps, I am attempting to access ArcGIS Server Manager as well as connect to the SDE Geodatabases on the server through ArcCatalog (database authentication); however, my predecessor did not leave any log in information for the server site administrator or any other user. I am attempting to contact the previous specialist, but in the mean time, I am unable to connect to our primary GIS Data on the server other than through old maps that were left for me. I have tried to recall the administrator password through ResetPassword.bat, without success. My IT department has been unable to help me. If any of you would have any insight on this, it would be appreciated.