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Network Analyst - Service Area problem (ArcGIS 10.4.1)

Question asked by LaptopEsri on Oct 3, 2018
Latest reply on Oct 10, 2018 by LaptopEsri

Hi everyone!


This is the first time I'm getting this problem and I have no idea what is the main problem with it. I'm trying to find 5 km or 10 km service area around emergency stations before and after a flood. But it seems that the ArcGIS prefers to go only on one direction in the road network rather than finding the service area in all possible directions.

I was wondering how can I solve this issue.