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ArcGIS Enterprise Sites - broken thumbnails

Question asked by tlaquay on Sep 25, 2018
Latest reply on Oct 23, 2018 by tlaquay

I am in the process of creating a public shared Site with a public Group and have added a Gallery to the layout.  In the settings I selected to display Apps.  Under Style if I select Use Thumbnails is where I have the issue.

When I go to view my Site and am logged into our Portal, the thumbnails display just fine.  But when I log out and refresh, looking at the site like a public viewer would, the thumbnails become broken.  The thumbnails on the StoryMap applications in My Content have been tried as URLs and as local files and neither makes a difference.

Anyone experience this?  I can use the Icon Style, but its just not what I'm looking for.

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