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Extract roof form tool creating triangle buildings?

Question asked by PGAV_MANAGER on Sep 24, 2018
Latest reply on Sep 26, 2018 by lbrinton-esristaff

So I'm attempting to use the extract roof form tool to create a 3d model of a small city.  When I run this tool, my buildings look like triangles as shown (the extruded buildings are light gray and the original footprints are lavender).  I'm following the exact steps in the Portland tutorial.  Also, if it's relevant, all buildings are returning with a flat roof in this analysis.  Thanks so much!