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Edit an Assigned Worker after completing the assignment?

Question asked by ElizabethB_SantaRosaGIS on Sep 18, 2018
Latest reply on Sep 20, 2018 by ElizabethB_SantaRosaGIS

Is it possible in Workforce to change the worker assignment after marking the assignment completed? We have a project where the dispatcher assigned a task to himself, and then marked it completed, but realized he should have given it to another worker.  Is there a way he can go back and change the status, and then change the worker? Seems like once an assignment is marked as completed the editing options are limited (can edit assignment type, location, priority, due date, description, but not change the worker). Am I missing something? Thanks in advance!

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