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Log in Survey123 Connect

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09-17-2018 03:46 PM
BraulioGalvez1
by Esri Contributor
Esri Contributor
‎09-17-2018 03:46 PM

Hi Survey123 Team! 

I have a problem with LogIn in Survey 123 connect. Today, I tried login in survey123 and don't work the application. This not give error message, just don't start the wizard for LogIn.

The video reproducing this behavior is in this link: 2018-09-17_1925  

I tried reinstall "In clean" survey123 connect. I deleted all surveys allow in my laptop and reinstall, then I started survey in mode administrator, but all without success.

What can be happened? This is very important, since I have a technical track about of Survey123 in the next conference users of ESRI Chile. (03th Oct).

Note: I'm ussing the version 3.0.142

I hope your comments and thank you in advance.

Braulio.

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2 Replies
JamesTedrick
by Esri Esteemed Contributor
Esri Esteemed Contributor
‎09-17-2018 04:02 PM

Hi Braulio,

Can you try to clear out your Windows Credentials as per https://community.esri.com/message/784649-re-publish-sign-in-buttons-inoperable-in-survey123-connect... - this should have been resolved but you may have been in a stuck situation from a previous install.

BraulioGalvez1
by Esri Contributor
Esri Contributor
‎09-17-2018 04:19 PM

Thank you James! This could solved the issue. Now I can use survey connect! Best regards and thank you!

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