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ArcGIS Pro Hanging

Question asked by jebu23 on Sep 11, 2018
Latest reply on Sep 24, 2018 by KKramer-esristaff

Trying to start using the latest version of ArcGIS Pro on windows 10.  However, the application hangs constantly and must be killed from Task Manager.  Event log shows this error:

 

Log Name: Application
Source: Application Hang
Date: 9/11/2018 1:05:44 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: ITS-BV81DP2.campusad.msu.edu
Description:
The program ArcGISPro.exe version 2.2.1.12813 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 4ea0
Start Time: 01d449ef5f1910ff
Termination Time: 4294967295
Application Path: C:\Program Files\ArcGIS\Pro\bin\ArcGISPro.exe
Report Id: 95b125f5-9697-49b7-b8e7-e351b257dd77
Faulting package full name:
Faulting package-relative application ID:

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-09-11T17:05:44.620293400Z" />
<EventRecordID>95415</EventRecordID>
<Channel>Application</Channel>
<Computer>ITS-BV81DP2.campusad.msu.edu</Computer>
<Security />
</System>
<EventData>
<Data>ArcGISPro.exe</Data>
<Data>2.2.1.12813</Data>
<Data>4ea0</Data>
<Data>01d449ef5f1910ff</Data>
<Data>4294967295</Data>
<Data>C:\Program Files\ArcGIS\Pro\bin\ArcGISPro.exe</Data>
<Data>95b125f5-9697-49b7-b8e7-e351b257dd77</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>430072006F00730073002D00700072006F006300650073007300000054006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>
</EventData>
</Event>

 

 

Has anyone else experienced this issue and have a resolution?  Pro is pretty much useless at this point.

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