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How does ESRI deal with confidentiality?

Question asked by sweet.scott on Sep 10, 2018
Latest reply on Sep 11, 2018 by tpcolson

An online connection is required to work in ArcGIS Pro so I'd like to know who is monitoring our online session.  I am contemplating a full license for ArcGIS Pro for my business but I have many clients who are very nervous about having any of their mapping information online because their maritime boundaries are often sensitive and a matter of national sovereignty. Some of those clients are embroiled in ICJ court cases with other countries and are worried about spying or hacking.  They don't even allow me to take any data on my computer out of the country.  How can we be reassured ESRI is not collecting any of our data? Do they have any legal statements about this that I can find in the documentation? confidentiality NationalSecurity icj