AnsweredAssumed Answered

ArcGIS Pro 2.2 stuck on startup at Initializing....

Question asked by eric.eagle on Sep 6, 2018
Latest reply on Oct 10, 2019 by scottwi_NYCDDC

ArcGIS Pro 2.2 is stuck on startup at the Initializing... splash screen.  I have let it sit there for 20 minutes before killing the process.  It will no longer open at all.


Here's what I've tried.


- Uninstalling ArcGIS Pro.

- Deleting all ArcGIS Pro-related directories under my user profile.

- Reinstalling ArcGIS Pro.


The problem continues.


My workstation is capable.  Intel Xeon, 3.4ghz, 24 cores.  128GB RAM.  Nvidia Quadro K5200.  Windows 10.


ArcGIS Pro is installed to C:\ArcGIS\Pro in order to give me the write access I need to install Python libraries and modify conda settings.  Installing to the default \Program Files\ is not an option for it is not writable by policy. (Incidentally, I found that you can't install the offline help if you've installed Pro to a non-standard location... thanks Esri)


Short of getting a local admin to log me on, and combing through the entire flippin registry to delete every single trace of ArcGIS Pro, does anyone have any suggestions of things I could try?