AnsweredAssumed Answered

Please help with ArcGIS Pro crashing

Question asked by JourneyGIS on Aug 30, 2018
Latest reply on Sep 26, 2018 by KKramer-esristaff

Every time I try to export an animation ArcGISPro crashes.

Version of Pro

I have seen others ask this question and be directed to run Can You Run It?
I have done this and my pc seems to be more than capable of running ArcGIS Pro.

CanYouRunItCapture

 

I have no idea why I can't export an animation - I have tried both mp4 and avi formats and all available settings e.g. Draft, HD720, YouTube and HD1080.
No matter what setting or format I choose it crashes every-time.

Even when I try to post an error report, that crashes - I have attached the error report from the last crash.

 

Anybody know why this is happening.

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