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Why does survey public web form require signing in while filling out the survey?

Question asked by Liina_Tamm@tartulv.ee_Tartu on Aug 24, 2018
Latest reply on Sep 4, 2018 by JTedrick-esristaff

I published a public web form, where there are about 200 rows (so a lot of questions) and many conditions. The survey is published to ArcGIS Online. The survey is not meant to be used on the Survey123 app, but people can do it if the want to. When I published it the first time it turned out that the field length was too small for open questions (people already had filled out the survey) so I decieded to republish it. I configured the field length and then I republished it. I made the form and the feature service public. Now I have a situation where every day a couple of people are filling out the survey on a computer and suddenly the survey requires signing in. It does not always occur with the same question: sometimes the log in page occurs in the beginning of the survey, sometimes in the end. And also not everyone has this problem. Before I republished the survey I did not receive any concerns about the survey requireing signing in. The really bad thing is that I can't reproduce this problem myself so I am really stuck and I don't know what to do. Does anyone have had this problem? What should I do? I can't publish a completely new survey, because the link has to stay the same for the period of the survey. 

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